Logan Airport has five terminals (A, B, C, E, and the international arrivals area), and where your luxury chauffeur will meet you depends on which one your flight arrives at. This guide walks you through the meet-and-greet procedure at each Logan terminal, where the commercial vehicle pickup zones are, and what to expect when you book a pre-arranged car service for a Logan pickup.
Logan terminals at a glance
- Terminal A — Delta, Hawaiian, WestJet
- Terminal B — American Airlines, Spirit, Air Canada (some routes)
- Terminal C — JetBlue (Logan’s largest carrier), Aer Lingus, Cape Air, Sun Country
- Terminal E — International arrivals (Lufthansa, British Airways, Emirates, El Al, Iberia, KLM, Virgin Atlantic, plus international Delta/American/JetBlue flights)
How meet-and-greet works for luxury car service pickups at Logan
Our standard procedure for every Logan Airport pickup:
- Flight tracking activated automatically — Once you confirm your booking, we track your inbound flight. If it’s delayed, your chauffeur knows and adjusts arrival time. No need to text us.
- Chauffeur arrives 15 minutes after estimated landing — This gives you time to deplane, taxi to the gate, and walk to baggage claim. Your chauffeur is already parked in the airport’s commercial vehicle hold area.
- Meet-and-greet at baggage claim — Your chauffeur is standing inside the terminal at the baggage claim area with your name on a tablet. Look for a man or woman in business attire holding a tablet with your name.
- Help with luggage — Your chauffeur assists with luggage to the vehicle, which is parked nearby in the terminal’s commercial pickup zone.
- Departure — Smooth, comfortable, on-time. Free water and chargers in every vehicle.
Terminal-by-terminal pickup zones
Terminal A pickup
Commercial vehicles meet on the Arrivals (lower) level. Chauffeur will be standing at the baggage carousel area for your flight. After collecting bags, walk out doors marked “Ground Transportation” to where your vehicle is parked in the commercial vehicle area.
Terminal B pickup
Terminal B has two sections (B North and B South). Chauffeur meets at baggage claim for your specific airline’s section. After collecting bags, walk out to the commercial vehicle pickup zone on the Arrivals level.
Terminal C pickup
Logan’s largest and busiest terminal, primarily JetBlue. Chauffeur meets at baggage claim. Terminal C has a longer walk to commercial vehicle pickup, so your chauffeur will guide you. Allow extra time during busy arrival windows (typically 6-9 PM weekdays).
Terminal E pickup (International arrivals)
International arrivals require additional time for customs and immigration. Your chauffeur tracks the flight + estimated customs time and arrives accordingly. Chauffeur meets you in the arrivals hall after customs, in the meet-and-greet area visible as you exit the customs corridor.
What if my flight is severely delayed?
Your luxury chauffeur service automatically adjusts. We monitor flights and adjust chauffeur arrival times accordingly. For delays over 90 minutes, our dispatch will reach out to confirm you’re still arriving today. No additional charges for delay adjustments — flight tracking is included free with every airport pickup.
What if my luggage is delayed at baggage claim?
Your chauffeur waits inside the terminal at baggage claim. If your bags are slow to arrive, no problem — there’s no meter running, no waiting fee for the standard window. For extreme delays (luggage lost, baggage claim issues over 30 minutes), our dispatch will coordinate with you.
Booking a luxury chauffeur for Logan Airport pickup
Booking is fast:
- Online in 60 seconds — Enter your flight number, terminal, and destination at our online booking page. Fixed rate confirmed at booking.
- Or call (617) 307-7040 — For corporate accounts, multi-passenger groups, or special requests.
What you get with every Logan Airport pickup:
- Fixed-rate pricing — no surge pricing, no metered fares
- Professional chauffeur in business attire
- Free flight tracking and automatic arrival adjustment
- Meet-and-greet at baggage claim with tablet sign
- Premium fleet: black executive sedan, Cadillac Escalade, or executive SUV
- Help with luggage
- 24/7 availability
- Corporate billing available for business accounts
